FAQs

General

  • How can I get in touch?

    The best way is to email lucie@maisonspoon.com and I will get back to you as soon as possible!

  • Maison Spoon is based in London, where I engrave and ship the cutlery.

  • See the Our Story page and the blog (coming spoon) for more information.

  • Follow the instagram @Maison Spoon

    I post all my upcoming markets on my events page (coming spoon)

My Order

  • All cutlery is wrapped in a reusable / sustainable cotton pouch and sent with a little care and cleaning info card and order note.

    I also offer gift wrapping : you can choose to add a gift box to package your cutlery (not available for cake slices at the moment unfortunately).

    A little extra: if you wish to add a message, I can write it by hand on a small card that will be included in the envelope.

  • During busy periods (mother’s day, father’s day, November / December) this is impossible for me to make you choose your spoon given the number of orders I receive!

    My stock is vintage and constantly renewed, I have very limited quantities of each piece and it would take a long time to take a picture of all my stock each time I have a query.

    You can however add a note in your order : if you have a preference for a flowery, ornate or more plain handle ... don't hesitate to let me know and I will choose the right piece for you! They all come with flowers with more or less details on the handles.

    During the rest of the year, I will be happy to send you a picture of the remaining stock.

    The other way for you to come and choose your piece is to come and visit me at markets!

  • Yes, of course you can! All messages are possible as long as they do not exceed a certain number of characters, depending on the choose you have chosen. I will mostly engrave words but you can also add love hearts.

  • Yes, my cutlery is all vintage, it has gone through time and taken a few small wrinkles along the way!